As of today June 20, 2023 we are having to set up some warranty on the Duckwood LED bars and also setting up guidelines on refunds at this time. Sorry for any problems this may cause, but we have been having some issues with some people wanting replaces and not showing proof or sending back broken items. I will warranty the Duckwood LED bar for a 1 year warranty for 1 replacement bar at no cost (with proper proof). After the first replacement, there will be a $10 for the replacement shipped out and must have proof of the item being damaged in shipment (so soon as you receive). After that bars will be discounted 25% for customers needing a replacement, but I can not be expected to send out free bars. For refunds, the refund will be minus any shipping cost. We value and appreciate our customers, but feel we are being taken advantage of for our kindness. Please understand that we are a business and we have to set guidelines and rules to keep us safe and able to stay in business.
Thanks for your understand and support.
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